Tech tips
Plain-English guides to keep your devices safe, backed up and running well.
How to spot scam texts and emails
Fake parcel texts, “HMRC refund” emails and calls from “Microsoft” are everywhere. Here’s how to spot them, and what to do if you’ve clicked.
How to back up your phone
A cracked screen or a lost phone is much less painful when your photos and contacts are safe. Here’s how to back up in a few minutes.
Repair or replace: how to decide
Is your laptop or phone worth fixing, or is it time for a new one? A few honest questions help you decide.
Phone won’t charge? Try these first
Before you book a repair, a few quick checks often get a phone charging again. Most of them take less than five minutes.
Dropped your phone in water? What to do now
What you do in the first hour makes a big difference. Here’s what helps, and what to avoid.
Slow Windows laptop? Free things to try first
Before you pay for a repair or a new laptop, try these free fixes. They solve more problems than you might think.
Still on Windows 10? What you need to know
Windows 10 support has ended, but you have options. Here’s what it means for you and what to do next.
Keep your accounts safe: passwords and 2-step verification
Two simple habits protect you from most account hacks. You can set them up in an evening.