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Tips

Keep your accounts safe: passwords and 2-step verification

Two simple habits protect you from most account hacks. You can set them up in an evening.

1. Make your email password strong and unique

Your email is the key to everything else, because password resets go there. Give it a password you don’t use anywhere else.

A simple way to make a strong password you can remember is to join three random words together, as the National Cyber Security Centre recommends. Avoid names, birthdays and favourite teams.

2. Turn on 2-step verification

2-step verification (2SV) asks for a second check, like a code on your phone, when you sign in somewhere new. Even if someone gets your password, they can’t get in without that second step. Start with your email, then banking, social media and shopping accounts.

3. Let your browser or a password manager remember them

You don’t need to remember dozens of passwords. Saving them in your browser or a password manager is much safer than reusing the same one everywhere.

Other good habits

How to report scams in the UK

  • Forward suspicious emails to report@phishing.gov.uk
  • Forward suspicious texts to 7726 (free)
  • If you’ve lost money or given away details, call your bank straight away, then report it to Report Fraud (which replaced Action Fraud) on 0300 123 2040 or online. In Scotland, call Police Scotland on 101.

Think you’ve been hacked, or clicked something you shouldn’t have? I can check your device and help secure your accounts.

Useful links

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