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Repair or replace: how to decide

Is your laptop or phone worth fixing, or is it time for a new one? A few honest questions help you decide.

Repair usually makes sense when

  • The fault is a common part: a screen, battery, charging port, keyboard or storage drive
  • The device still gets security updates from Apple, Google or Microsoft
  • The repair costs well under what a similar replacement would cost
  • It does everything you need, and a faster SSD or more memory would fix the slowness

Replacing may be better when

  • The device no longer gets security updates, so it’s getting less safe to use online
  • The repair would cost close to the price of a replacement
  • Several things are failing at once
  • It’s too slow for what you need even with upgrades

Questions to ask yourself

  1. How old is it, and does it still get updates?
  2. What would a replacement that does the same job cost?
  3. Is my data backed up either way?
  4. Would an upgrade (SSD, battery, memory) give it a few more good years?

Not sure? Book a £25 diagnostic, which is free if you go ahead. I’ll tell you honestly if it’s not worth fixing, and I can move your files to a new device if you replace it.

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